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Be mindful of the risks of drop-shipping: Nessel

In drop-shipping, sellers act as middlemen but do not retain stock for the products they sell. The seller advertises products online and forwards customer orders to another company — like a wholesaler or manufacturer — for shipping
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Michigan Attorney General Dana Nessel

NEWS RELEASE
ATTORNEY GENERAL DANA NESSEL
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LANSING — As part of her continuing Holiday Scams Campaign, Michigan Attorney General Dana Nessel is re-issuing her consumer alert, Drop-Shipping: What you Need to Know Before You Buy or Sell Online to caution consumers about the risks associated with this retail method. 

In drop-shipping, sellers act as middlemen but do not retain stock for the products they sell. The seller advertises products online and forwards customer orders to another company — like a wholesaler or manufacturer — for shipping. 

“While drop-shipping is a legal and common retail practice, it’s not without risks,” said Nessel. “Consumers and aspiring entrepreneurs should think carefully before using or investing in drop-shipping schemes. They can promise low prices and quick riches, but often deliver more problems than profits.” 

Consumers are advised to take the following precautions to protect themselves: 

  • Research the product and seller. Use online tools to compare prices and verify product origins. 
  • Be cautious of social media ads. Drop-shippers often promote their goods on platforms like Facebook and Instagram, where fake or counterfeit goods are frequently advertised. 
  • Check for signs of fraud. Suspicious brand names, misspellings, or overly vague product descriptions can indicate a scam. 
  • Understand the risks. Items may arrive late, not match the description, or fail to arrive at all.

The Attorney General’s alert warns entrepreneurs against entering drop-shipping schemes as a “get rich quick” opportunity. Many programs promote expensive seminars or lists of suppliers, which may result in financial losses. 

Sellers who use drop-shipping face significant challenges, including:

  • Quality control issues. Sellers depend on suppliers for product quality and delivery, which can damage their reputation. 
  • Legal liabilities. Suppliers may use fake goods, counterfeit goods, or trademarked logos, leaving sellers responsible for promoting illegal products. 
  • High competition. Saturation in the drop-shipping market often forces sellers to reduce profits. 

To view all the holiday scam alerts, visit the Department of Attorney General’s website. Consumers who suspect fraud can file a complaint with the Attorney General’s Consumer Protection Team at:  

Consumer Protection Team 
P.O. Box 30213 
Lansing, MI 48909 
517-335-7599 
Fax: 517-241-3771 
Toll-free: 877-765-8388 
Online complaint form 

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